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What Does a Mortgage Broker Do?


When it comes to buying a home, especially your first home, the process can be daunting and confusing. It’s no wonder so many people give up halfway through the process, convinced that they’re not ready to buy.

A mortgage broker is here to navigate you through the complexities, potentially transforming your dreams of homeownership into a reality. So, what exactly does a mortgage broker do? Let’s dive into that a bit further.

What is a mortgage broker?

Most things in life can be done on your own, but the process might be more expensive and more difficult. For instance, when immigrating to another country, an immigration agent who understands the laws can help light the path for you. Similarly, when preparing for a school exam, a teacher can provide the necessary subject knowledge. The same can be said for buying a house.

To get from A – C, you need the help of B. In this case, a broker.

A mortgage broker acts as the middleman, an intermediary between the person wanting to purchase property and the financial institution that will give them a loan to do so. They help you, the potential borrower, to find a lender that best suits your needs.

Purchasing a house is undeniably one of the most significant investments you will ever make, carrying substantial risks. It is a long-term commitment that should never be taken lightly. A mortgage broker can alleviate your concerns and patiently guide you through every step, ensuring that you maintain a clear understanding of the entire process the whole way.

How can a mortgage broker help me?

When it comes to purchasing your first home and securing a home loan, the process can be overwhelming, especially if you’re a first-time buyer or facing additional challenges like being self-employed. With the assistance of a mortgage broker, you can significantly enhance your chances of obtaining a home loan. Acting in your best interest, a mortgage broker will seek out a loan that aligns with your needs and preferences.


Here are some key services provided by a mortgage broker:

  • Understanding your needs: A mortgage broker will work closely with you to gain a comprehensive understanding of your unique needs and goals.
  • Financial assessment: They will conduct a thorough evaluation of your financial situation and review your credit history.
  • Borrowing capacity evaluation: By assessing your financial circumstances, a mortgage broker will calculate your borrowing capacity, determining the amount you can comfortably afford to borrow.
  • Comparison of options: A mortgage broker will meticulously compare various loan options and lenders, identifying the ones that best suit your specific requirements.
  • Explanation of loan details: They will provide clear explanations of how each loan option works, ensuring you comprehend associated fees, interest rates, and terms.
  • Documentation guidance: A mortgage broker will guide you in assembling all the necessary documentation required for the loan application process. This may include income verification, credit scores, and details of any existing liabilities that could impact your borrowing power.
  • Comprehensive understanding: They will assist you in understanding the terms, offers, and deals available from different lenders, enabling you to make an informed decision that aligns with your circumstances.
  • Application management: From initiating the loan application to overseeing the entire process until settlement, a mortgage broker will handle the administrative aspects, streamlining the journey for you.

By partnering with a mortgage broker, you can navigate the complexities of obtaining a home loan with confidence.

Why use a mortgage broker over a bank?


Obtaining a home loan often raises the question: Why not just approach a bank directly? While it’s possible to do so, pursuing the loan process independently can present several challenges. Without the guidance of a mortgage broker, you may have difficulties in gathering the necessary documentation, selecting the most suitable loan, and thoroughly comparing your options. When you approach a bank, you’ll typically be presented with a limited range of loan products they offer, whereas a mortgage broker will provide you with a broader array of options tailored to your specific needs.

If you choose to apply for a home loan directly through a bank and face rejection, you’ll be required to start the entire process anew with another lender. Moreover, the record of the declined application will be stored on your file, potentially affecting future applications elsewhere. On the other hand, a mortgage broker streamlines the entire process on your behalf, sparing you the hassle of reapplying multiple times. They understand the intricacies of loan applications and diligently work towards achieving your goals.

Mortgage brokers prove especially beneficial for first-time homebuyers or those with complex financial situations. Their expertise and support guide you through each step of the process, increasing your chances of success and empowering you to accomplish your homeownership aspirations.

How does a mortgage broker get paid?

Most mortgage brokers provide their services for free, opting to receive payment from the lender upon successful loan agreement completion. This payment typically includes an upfront amount upon settlement and an ongoing trail commission throughout the duration of the home loan.

In most cases, brokers are compensated through commissions, although the specific amount can differ.

When it comes to more complex loan applications, or pre-approval with conditional fee reimbursement, then a broker might charge a fee to the client.

For the most part, the service is free. However, to be sure, always clarify the pricing model with your mortgage broker before initiating the process. 

What can I prepare before seeing a broker?

Before your appointment, confirm that your mortgage broker is licensed. You can easily check this by searching for them on the ASIC Connect Professional Registers website. If your broker is not listed, it indicates that they are operating illegally.

Once you know your mortgage broker is licenced, you can prepare the following:

  • Conduct some research beforehand and create a list of your goals concerning your home loan. Consider factors that are important to you, such as low repayments, favourable interest rates, flexibility for extra repayments, the choice between fixed or variable rates, and minimal upfront costs.
  • A mortgage broker will require a comprehensive understanding of your financial situation, including income and expenses. Begin by organising the necessary documentation for the loan application process. This typically includes income verification, credit scores, and details of any existing liabilities that could affect your borrowing capacity. You can also put together some proof of identity documents and any other relevant financial records.

The more prepared you are, the better your chances of securing a home loan. Having as much of your documentation ready will provide a solid foundation for your initial meeting with the mortgage broker, enabling them to better assist you in finding a suitable home loan solution.

Where do you find a good mortgage broker?


Finding the right mortgage broker is important for securing the ideal home loan, so it’s essential not to settle for the first one you come across. To ensure you choose a reliable broker who suits your needs, consider the following strategies:

  • Thorough online research: Use online resources to conduct in-depth research. Read reviews and testimonials from previous clients and pay attention to any complaints or negative feedback. This will give you a better understanding of a broker’s reputation and track record.
  • Seek recommendations: Reach out to friends and family members who have successfully worked with a mortgage broker in the past. Their firsthand experiences and recommendations can provide valuable insights.
  • Accreditation sites: Consult professional broker accreditation sites as a starting point. However, don’t solely rely on these listings. Conduct additional research to verify the broker’s reputation and ensure they come highly recommended by other sources.
  • Inquire about process and experience: Engage in conversations with potential brokers to learn about their process and gauge their expertise. Ask them to explain their approach and what they can specifically do to assist you. It’s also important to inquire about their fee structure to understand whether the lender or the borrower will be charged.
  • Share Your financial situation and needs: Openly discuss your financial circumstances and requirements with prospective brokers. This allows them to assess whether they are equipped to support you effectively.

Finding a mortgage broker may not be difficult, but selecting the right one can impact the success of your home loan application. Conducting thorough research and gathering relevant information will greatly enhance your chances of making an informed decision.

Can I use a mortgage broker anywhere in Australia?

Absolutely! Mortgage brokers can be used anywhere in Australia. If you’d like to chat to us at Cherry Lending & Finance, we’d be happy to help you no matter where you are or where you want to move to. Whether you’re already residing in a particular area or planning to move elsewhere, our team provides support wherever you may be. At Cherry Lending & Finance, our mission is to help hard-working individuals achieve various financial goals. Your success is our success!

Our approach involves getting to know you on a personal level, understanding your unique circumstances, and sharing our extensive knowledge of the property market. With our expertise in navigating banks and lending options, we strive to secure the most favourable solutions for your specific needs. As an added benefit, we proactively review our clients’ home loans each year, ensuring that they are continuously accessing the best available rates. If we identify better options for you, we will guide you through the process and make it a reality.

No matter where you are located across Australia, our dedicated team is prepared to assist you in achieving your financial goals. At Cherry Lending & Finance, we are committed to providing you with the support and guidance you need to thrive in your property and financial endeavours.